Questions and answers

What customers usually ask before getting started.

Platform and coverage

01What can OrbitIoT track and monitor?

Almost anything that moves or reports a reading: vehicles, vessels, trailers and containers, heavy equipment, pipelines and wellheads, and people in the field. Everything sits in one platform, whatever the asset and wherever it is.

02Does it work where there is no mobile coverage?

Yes. OrbitIoT works over low-bandwidth satellite networks as well as mobile networks, so positions and alerts keep arriving from remote sites, at sea and off the grid.

03Is OrbitIoT available in my country?

OrbitIoT is software, so it can be used anywhere in the world. We follow each country’s data rules, and work with local partners where support is needed on the ground.

Hardware

04Can we keep the devices we already have?

In most cases, yes. We support devices from a wide range of manufacturers, on both mobile and satellite networks, and our engineers help bring your existing hardware onto the platform.

05Do you make your own hardware?

No. Rather than tie you to devices of our own, we integrate with established devices on the market, and can adapt their firmware when a project needs it.

06Can we buy devices through you?

We don’t resell hardware, so you don’t pay a markup. We work closely with leading device manufacturers and can put you in touch with them directly.

Pricing and integration

07How is pricing worked out?

It depends on how many assets you have and what kind they are, whether they connect over satellite or mobile networks, and any custom work involved. Tell us about your operation and we’ll send a quote.

08Can OrbitIoT connect to the systems we already use?

Yes. A secure API sends your data to other platforms, such as business intelligence tools, ERP and government systems, so the way your team works today doesn’t have to change.

09Our use case isn’t listed. Can you still help?

Very likely. The industries on this site are the most common ones, not the only ones. Get in touch and we’ll look at what you need.

Security and compliance

10Can our data stay in our own country?

Yes. OrbitIoT can be hosted in-country or on your own servers, which suits government, defence and other sectors with strict data rules.

11What makes OrbitIoT different?

One platform for every kind of asset, simple enough for anyone on the team to use, built to keep working far from mobile coverage, and able to spot unusual readings automatically so nobody has to watch a screen all day.

Still have a question? Ask us directly.